All sales are final. If a game is rained out or deemed unsafe due to extreme heat, tickets may be exchanged for any future non-premium game (no refunds).

• Buy online at florenceyalls.com/tickets
• In person at the Gilkey Ticket Window
• By phone at (859) 594-4487

Will Call: Pick up tickets at the Gilkey Ticket Window at the front of the stadium.

• Ages 3 & under: Free admission (lap seating only).
• Ages 4–12: Ticket required. Free with Club Y’allers membership.

• General parking is FREE in all lots except the VIP Lot ($5) near the Team Store & Front Office.
• ADA parking available along the first base line (enter through First Base Gate).

• All bags are subject to inspection.
• No outside food, beverages, or prohibited items.
• Family-friendly attire required; shirts & shoes must be worn at all times.
• The Y’alls reserve the right to remove any fan who does not follow dress code standards.

Outside cakes (including cupcakes or sheet cakes) are permitted with a $15 upcharge per cake. Applies to all seating areas, including suites.

No outside food or beverages are permitted. Violators may be subject to removal. Concession stands are available throughout the concourse.

• Fans must be 21+ and wear an Over 21 wristband to purchase alcohol.
• Wristbands available at the Info Booth with valid ID.
• Florence Police are on-site to assist; staff may cut off service at any time.

• Accessible Seating: Behind Sections 107 & 109 (see an usher for assistance).
• Booster Seats: Complimentary near the Main Gate.
• First Aid: 3rd base concourse (Beacon Orthopedics).
• Changing Tables: Family restrooms behind Section 108 & upstairs near 3rd-base stairs.
• Nursing/Pumping: Private space in the Beacon Room.

• Outside food or beverages
• Peanuts or seeds
• Sharp objects, weapons, or firearms
• Any items deemed unsafe by Y’alls staff or Florence Police

Cheer loud and have fun — just keep it clean! Heckling is fine, but explicit or inappropriate language is prohibited. Drunk or disorderly fans may be removed at staff or police discretion.

Stay alert for foul balls and bats leaving the field. Fans are not permitted on dugouts or the field unless approved for a promotion or event.

We play on turf, so cancellations are rare. Delays and updates will be announced over the PA and on social media. If a game is cancelled, fans will be instructed on how to exchange tickets (no refunds).

• Promotions: Sign up at the Info Booth before first pitch (some require waivers).
• Jersey Auctions: Open at first pitch, close in the 7th inning. Pick up post-game in the Team Store after payment.
• Autographs: Players may sign pre- and post-game at their discretion. Sunday games feature guaranteed post-game autographs.

• ATM: Behind home plate near the arcade.
• Starcade: Open during all games (Y’alls not responsible for lost money or malfunctions).
• Lost & Found: At the Team Store.
• Team Store: In left field corner & online.

• Family/Friends of Players: Players must submit ticket requests in advance.
• National Anthem Performers: Receive 2 complimentary tickets. Contact katy@florenceyalls.com.
• Press Passes: Media inquiries to rory@florenceyalls.com.
• Video Board Shoutouts: Must be requested & paid for at least one day prior to the game.
• First Game Certificates: Free at the Info Booth or Team Store.

Thomas More Stadium
7950 Freedom Way
Florence, KY 41042

We accept cash and all major credit cards at the ballpark and Team Store.

• Processing time: 4–7 business days.
• Delivery: 2–17 business days (U.S. only).
• Expedited shipping available.
• Tracking emailed once processed.
• Report missing packages within 7 days of expected delivery.

• Return within 30 days in new/unworn condition, original packaging.
• Customer pays return shipping.
• Allow ~10 business days for refund processing.
• Contact customer service for damaged or incorrect items.
• Out-of-stock items will be refunded or held based on your preference.